General Air Services provides passenger handling and supervision of charter and scheduled airlines in the Dominican Republic as well as being a General Sales Agent for both passenger and cargo sales.

Our multilingual and highly trained supervisors are committed to providing high quality customer services meeting the needs of both passengers and crews.

Our Services

Ground handling and passenger supervision

From the minute your passengers check in for your flight to the moment they set foot on board your aircraft they will be looked after by our friendly staff, who will deal with all aspects of check-in, boarding and arrival procedures. Our Staff undergoes thorough professional service and system training in order to ensure a smooth passenger handling.

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Cargo sales and supervision

We offer airlines a comprehensive GSSA service which encompasses all aspects of their cargo capacity management.

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General Sales Agent

GAS offers an all-encompassing GSA services from marketing, reservations, and sales as well as administration, operations and revenue management.

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Words from the CEO

Lic Gustavo De Hostos Aviation industry 2020 suffers "worst year in history" as COVID-19 grounds international travel

  • COVID-19 has grounded international travel as governments act to manage and contain the spread of coronavirus
  • The IATA has said that global passenger traffic, as measured in revenue passenger kilometers declined by 65.9%, compared to 2019.
  • In a worst-case scenario, with new strains of COVID-19 emerging, recovery could be limited to just 13% above 2020 levels.
As international travel came to a near complete standstill in 2020 due to the COVID-19 pandemic, the aviation industry suffered what it describes as "the worst year in history for air travel demand". According to the International Air Transport Association (IATA), global passenger traffic as measured in revenue passenger kilometers declined by 65.9 percent compared to 2019, as international passenger demand dropped 75.6 percent and domestic demand fell 48.8 percent below 2019 levels. Fortunately, the Dominican Republic, (DR), authorities have with their steadfast work accomplished that today,(May 2021), the country is 60th in total cases down from the 29th position, 66th in total deaths & an admirable 95th place worldwide in mortality per capita, best in the region. However here at General Air Services once again it is our employees that are the real heroes having keep our company open with their dedicated work & serving the passengers on the airlines that are gradually coming back. As all our staff is presently getting vaccinated, we plan to be fully operational by this summer, (2021), & anticipate probably the best high season ever in the DR for tourism & aviation this coming winter 2021\22. We welcome all of you to keep informed to when your respective countries will reopen their borders so that you can return here to your second home as soon as possible.

- Gustavo de Hostos.

Proud Member of Global Compact